Thank you for taking the time to post your feedback and comments. We sincerely apologize for the problems you've encountered with our product, and would like to help make things right.
So that we may address this matter quickly and conveniently,could you please send us a ticket in the related order number so that we can solve your problem?
To send us a ticket,please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.
We appreciate your business and thank you for your patience.