This is my worst purchase ever. The helicopter is terribly unstable, I had no idea I had to get my own radio controller, I have no means of charging the two batteries it came with...it is just terrible. Absolute waste of money. Considering how long it took to get to me, I have no interest in returning the package. I'll just accept my loss as unforseeable foolishness on my part and never patronize your company again.
You do have to respect the speed with which they handle customer complaints. Perhaps another chance is in order.