English Français Español Deutsch Italiano Português 日本語 Русский Nederlands العربية Norsk Dansk Svenska 한국어 Suomi עברית Türkçe Polski Čeština Ελληνικά Hrvatski Română Magyar
0 GIORNO GIORNI GIORNI 01:01:02

Cosa non può mancare a Natale

MiniInTheBox.com spedisce in tutto il mondo, quasi in tutti i Paesi dei 5 continenti.

Seleziona valuta: $ USD

Knowledgebase

 Ricerca tra le domande più frequenti?

  

How do I contact Customer Service about my order?



Customer Service Support

My Orders is MiniInTheBox.com’s convenient process for us to communicate with you about each order placed.

Once you’re logged in, the Order Details page is your platform for contacting Customer Service via the help links found throughout the page. Please, read on to learn how:



Step 1

Sign in to My Orders and find the order number you need to contact us about.

Open the Order Details page by clicking on either the Order Number or View Details.



 

Change Shipping Address

If you decide you would like to send your item to a different address or you have entered it incorrectly, you can use this help link to request a change of shipping address up until the order ships.

Back to Top ▲



Resolve a Payment Issue

If you’ve paid for an item but haven’t received confirmation or have any other issue with a payment, please use this help link to contact Customer Service.

Back to Top ▲



Check Your Order Progress

If there is a delay in shipping your package and wasn't sent out by the estimated shipping date, this help link lets you contact us to find out more about the status of your order; for example, when the item will be shipped.

Back to Top ▲



Package Not Received

This help link will appear if the package has not been received. It lets you to contact Customer Service and ask for any updates on where your package is and when you can expect to receive it. You can submit the question on both the Order List Page and the Order Details Page.

Back to Top ▲



Custom Duty Issue

If you have concerns regarding customs duties or other related issues, Custom Duty Issue link will appear after you’ve paid for your item but before it has shipped. You can submit the question on either the Order List Page or the Order Detail Page.

Back to Top ▲



Return & Replace

In case you need to return an item for any reason, the Return & Replace link allows you to request a return. The link will appear on your Order Details page once the item has shipped.

Back to Top ▲



Cancel this Order

If you must cancel an order for any reason, the Cancel this Order link will show at the bottom of the Order Details page any time before your order is shipped.

Back to Top ▲



Unisciti alla nostra community

Dati dell'azienda
Su MiniInTheBox
Lavori
Mappa del sito
Novità InTheBox
Servizio clienti
Mettiti in contatto con noi
Tracking del tuo ordine
Pagina di aiuto e knowledge base (centro di informazioni)
Pagamento & Spedizione
Modalità di pagamento
Guida alla spedizione
Destinazioni di invio
Tempi stimati di consegna
Termini di MiniInTheBox
Termini di restituzione
Informativa sulla privacy
Termini d'uso
Uso appropriato del materiale MiniInTheBox
Business to Business
Programma di affiliazione
Diventa un rivenditore
寻求供应商
visa, master card, maestro, carte bluepaypalpaypal verifieddhl ups ems
ATest