|English Français Español Deutsch Italiano Português 日本語 Русский Nederlands العربية Norsk Dansk Svenska 한국어 Suomi עברית Türkçe Polski Čeština Ελληνικά Hrvatski Română Magyar ไทย Bahasa Indonesia Bahasa Malaysia|
Spedizione gratuita in tutto il mondo
Presentato da LightInTheBox
does this product come wth blackberry adaptor ?
Are inpit plug and voltage in european norms (220v) ?
da gerbus 20 / 08 / 2012
I can't charge my phones.
I recieved the solar power charger correctly. First I charged it at home with the 220V plug. After being completely full I tried to charge my Nokia phone. It didn't work, and with other two nokia phones and a camera, neither. I used different plugs, so it's not a problem about the plugs.
I set the output voltage to 4.5V, and tried with different voltages, but nothing worked. The batteries of the phones are 3.7V. Could this be the reason why I cannot charge them? What should I do?
Thank you very much.
da Joan Laso Miret 24 / 10 / 2011
Dear Joan Laso Miret,
Thanks for taking time to notify us of your complaint. We genuinely apologize for the problem you’ve encountered with the product and will be glad to assist you. So that we may address this matter quickly and conveniently, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.