English Français Español Deutsch Italiano Português 日本語 Русский Nederlands العربية Norsk Dansk Svenska 한국어 Suomi עברית Türkçe Polski Čeština Ελληνικά Hrvatski Română Magyar

Small & Smart Daily Deals Mobile Apps

MiniInTheBox.com ships worldwide to nearly every country across the globe.

Choose Currency: $ USD


 Search your questions?


How can I cancel my order?

How can I cancel my order?

Most of our products can be cancelled up until they are shipped for a full refund. If your order status is Draft or Pending, you can easily delete/cancel your order by yourself. If your order status is “Processing”, you can select “cancel this order” to cancel your order. Unfortunately, once an order has been shipped, it can no longer be cancelled.

Please refer to the chart below as a reference to our cancellation policy:

Made-to-Order products

Within 24 hours of payment confirmation* 24 hours after payment confirmation*
Full Refund 50% refund of the product price, full refund of the shipping price

 *When you receive an email entitled "Payment Confirmation for Order#_______ with MiniInTheBox.com", your payment has been confirmed.

To delete your order (Order Status: Draft or Pending)

  • 1. Sign into “My Account” and click on “My Orders”.

  • 2. Click on the order number that you would like to cancel.

  • 3. Click on "Delete this order" and confirm that you want to delete it.

To cancel your order (Order Status: Processing)

  • 1. Sign into “My Account” and click on “My Orders".

  • 2. Click on the order number that you would like to cancel.

  • 3. Click “cancel this order” located at the bottom of the Order Details page to proceed with cancellation.

  • Note: Only orders that have not shipped can be cancelled. Once your order has been shipped, this link will no longer be available.


Join Our Community

Company Info
About MiniInTheBox.com
Site Map
MiniInTheBox Publicity
Customer Service
Contact Us
Manage My Orders
Help Page and Knowledge Base
Payment & Shipping
Payment Methods
Shipping Guide
Locations We Ship To
Estimated Delivery Time
Company Policies
Return Policy
Privacy Policy
Terms of Use
Intellectual Property Infringement Policy
Other Business
Affiliate Program
Become a Seller
visa, master card, maestro, carte bluepaypalpaypal verifieddhl ups ems