Customer Q&A

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• I figured out how to set the time, but I accidentally went over when setting the year.

  How do I go backwards to set the correct year?

  By Frances 22 / 02 / 2012

  Dear Frances,
  To address this matter quickly and conveniently, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 23 / 02 / 2012

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• question?

  i just received these today their nice but are they water resistance? like can i go swim with them on???

  By Marek 17 / 02 / 2012

  Dear Marek,
  This watch is only moist proof and you cannot go swimming with it on. Thanks for your question:)

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• DOES IT FIT MALES WITH BIG HANDS?

  WHAT OTHER COLORS DO YOU OFFER THIS IN (LED DISPLAY + BRACELET) ? I WANT THIS IN DIFFERENT COLORS LIKE RED AND WHITE, BLUE AND WHITE.

  By AKANA IUMOLA 03 / 01 / 2012

  Dear AKANA IUMOLA,
  Yes, it should fit males with big hands. And it only comes in the color shown in the picture. Sorry for any inconvenience caused.

  By Smile 03 / 01 / 2012

  Was this answer helpful? (1) (0)

• Setting the time

  How do I set the time on the watch?

  By Gudrun 23 / 12 / 2011

  Dear Gudrun,
  Please refer to the following guide of how the set the time on this watch.
  How to set time:
  The right side has a list of prominent twist, control button to display, while control time according to the control and can, press 2-3 seconds for function setting special
  Watch Settings: hold down the debug keys about 5 seconds, then said the number of hours that flashing, then press the debug keys new begin to adjust, didn't click the add a hour, transferred to 12
  2. Adjusted the minutes continue to hold key in 5 seconds into the commissioning and date of debugging, first into the adjustment of the month is, by 1-12 months, didn't press the debug keys add a month; After the month tune again hold debug keys 5 seconds into the adjustment date, the date by 1-31, each click the debug keys date increase day and so on.
  3. Set the date continue to hold down after 5 seconds into the brightness of debugging, click the debug keys will increase brightness or luminosity
  4. Adjusted the brightness then press (or don't press) debug keys 5 seconds, complete the whole debugging process
  

  By Smile 26 / 12 / 2011

  Was this answer helpful? (0) (3)

• how do i know if it will fit?

  cant i get it sent to me any faster?

  By theresa 15 / 12 / 2011

  Dear Theresa,
  You may refer to the size of the band. The band length is about 6.5 cm and the width is about 3 cm.
  If you want to get it faster, your order value needs to up to 90USD. Or you may pay for the expedite shipping for this product.
  For more information of Christmas shipping, please refer to the following link:
  http://www.miniinthebox.com/html/Christmas_Shipping_Guide.html
  

  By Smile 16 / 12 / 2011

  Was this answer helpful? (1) (0)

• CUAL ES EL COSTO DE 200 PARES DE RELOJES

  EL ENVIO SERIA A MONTREAL CANADA DE LOS RELOJ FUTURISTA BLANCO Y NEGRO
  GRACIAS POR SU ATENCION

  By CUBER 28 / 02 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Si necesita usted un montón del producto, por favor haga clic en "Solicitud Presupuesto Mayoristas" y rellene el formulario.
  Vamos a conectarle dentro de poco con los detalles necesitados.
  Saludos
  LightInTheBox

  By Laura 28 / 02 / 2012

  Was this answer helpful? (0) (0)

• bonjour, quelles piles faut il pour cette montre et combien?

  bonjour, quelles piles faut il pour cette montre et combien?

  By patouillard 19 / 02 / 2012

  Bonjour,
  Les piles sont CR2032.
  Cordialement

  By Laura 20 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• I figured out how to set the time, but I accidentally went over when setting the year.

  How do I go backwards to set the correct year?

  By Frances 22 / 02 / 2012

  Dear Frances,
  To address this matter quickly and conveniently, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 23 / 02 / 2012

  Was this answer helpful? (0) (1)

• question?

  i just received these today their nice but are they water resistance? like can i go swim with them on???

  By Marek 17 / 02 / 2012

  Dear Marek,
  This watch is only moist proof and you cannot go swimming with it on. Thanks for your question:)

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• DOES IT FIT MALES WITH BIG HANDS?

  WHAT OTHER COLORS DO YOU OFFER THIS IN (LED DISPLAY + BRACELET) ? I WANT THIS IN DIFFERENT COLORS LIKE RED AND WHITE, BLUE AND WHITE.

  By AKANA IUMOLA 03 / 01 / 2012

  Dear AKANA IUMOLA,
  Yes, it should fit males with big hands. And it only comes in the color shown in the picture. Sorry for any inconvenience caused.

  By Smile 03 / 01 / 2012

  Was this answer helpful? (1) (0)

• Setting the time

  How do I set the time on the watch?

  By Gudrun 23 / 12 / 2011

  Dear Gudrun,
  Please refer to the following guide of how the set the time on this watch.
  How to set time:
  The right side has a list of prominent twist, control button to display, while control time according to the control and can, press 2-3 seconds for function setting special
  Watch Settings: hold down the debug keys about 5 seconds, then said the number of hours that flashing, then press the debug keys new begin to adjust, didn't click the add a hour, transferred to 12
  2. Adjusted the minutes continue to hold key in 5 seconds into the commissioning and date of debugging, first into the adjustment of the month is, by 1-12 months, didn't press the debug keys add a month; After the month tune again hold debug keys 5 seconds into the adjustment date, the date by 1-31, each click the debug keys date increase day and so on.
  3. Set the date continue to hold down after 5 seconds into the brightness of debugging, click the debug keys will increase brightness or luminosity
  4. Adjusted the brightness then press (or don't press) debug keys 5 seconds, complete the whole debugging process
  

  By Smile 26 / 12 / 2011

  Was this answer helpful? (0) (3)

• how do i know if it will fit?

  cant i get it sent to me any faster?

  By theresa 15 / 12 / 2011

  Dear Theresa,
  You may refer to the size of the band. The band length is about 6.5 cm and the width is about 3 cm.
  If you want to get it faster, your order value needs to up to 90USD. Or you may pay for the expedite shipping for this product.
  For more information of Christmas shipping, please refer to the following link:
  http://www.miniinthebox.com/html/Christmas_Shipping_Guide.html
  

  By Smile 16 / 12 / 2011

  Was this answer helpful? (1) (0)

• bonjour, quelles piles faut il pour cette montre et combien?

  bonjour, quelles piles faut il pour cette montre et combien?

  By patouillard 19 / 02 / 2012

  Bonjour,
  Les piles sont CR2032.
  Cordialement

  By Laura 20 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• CUAL ES EL COSTO DE 200 PARES DE RELOJES

  EL ENVIO SERIA A MONTREAL CANADA DE LOS RELOJ FUTURISTA BLANCO Y NEGRO
  GRACIAS POR SU ATENCION

  By CUBER 28 / 02 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Si necesita usted un montón del producto, por favor haga clic en "Solicitud Presupuesto Mayoristas" y rellene el formulario.
  Vamos a conectarle dentro de poco con los detalles necesitados.
  Saludos
  LightInTheBox

  By Laura 28 / 02 / 2012

  Was this answer helpful? (0) (0)

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