Follow up, regarding this negative review, after. Several Attempts to contact these people, I finally heard from the proper customer service and was able to have this whole issue corrected. They are sending me the watch and band I order edit no cost to me. I sent them a photo and explanation. I guess you have to realize they are half a world Away and email is slow As they have many customers
The price and quality are well worth the wait. Just make very sure you choose product and product number carefully.