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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is it possible to adjust the patterns to a smaller patterns for presentations?

    I would like to be able to use the patterns during presentations, but they are too wide at the moment. Can you adjust the patterns to be a small diameter?

    By Patrick Aug 06, 2013

    This one can be used for presentation. We don't have narrower beam laser pointers now. Thank you for shopping with us:)

    By Dale Aug 06, 2013 Was this answer helpful? (0) (1)

  • Laser Pointer Type

    Hi Guys.

    I recently purchased three (3) laser pointers from you and need something a little different.

    I am looking for (NEED) a Laser Pointer that projects a White Light! I need this for photography lighting purposes using prisms.

    Do you have this or can You Get One For Me?

    I would appreciate your reply by e-mail, you have my details.

    By Reuben Carlsen Jun 26, 2013

    Thank you for your inquiry. Sorry that we don't have the laser pointer with white light now. Sorry for inconvenience caused.

    By Dale Jun 26, 2013 Was this answer helpful? (0) (2)

  • Will my laser come in a box with batteries and safely packaged?

    I previously ordered a red laser pointer and it said it would come with batteries and a box but all it came in was a thin package with no batteries.
    I was wandering whether this one will be the same, hopefully not.

    By Jonathon Mar 14, 2013

    Yes, it will come with the batteries and case shown in the picture. Hope you enjoy shopping here with us:)

    By Dale Mar 14, 2013 Was this answer helpful? (0) (1)

  • additional pointer feature

    My daughter has hinted for a green laser pointer for Christmas but also with what she terms a "slide mover onner) (she wants it for doing slide presentations and with some sort of facility to progress the slides) Help!I can see loads of pointers but can't see any with this feature.

    By Angela Dec 01, 2012

    Thank you for your inquiry.
    We are afraid that this item can't meet your requirment.
    Hope you enjoy your shopping with Lightinthebox.
    Best Regards!

    By Phoebe Dec 03, 2012 Was this answer helpful? (0) (0)

  • Is it a solid beam of light?

    is it a solid beam of light or just a spot on the wall

    By Clarky Nov 25, 2012

    Thank you for your inquiry.
    It can be either beam of light or spot, you can adjust it by yourself.
    Hope you can enjoy shopping here:)

    By Joy Nov 25, 2012 Was this answer helpful? (0) (0)

  • shine

    This pointer will shine only one point?

    By Leonid Sep 05, 2012

    Thank you for your inquiry.

    The pointer will shine only one point.
    Hope enjoy your shopping with Lightinthebox.

    By Smile Sep 05, 2012 Was this answer helpful? (1) (0)

  • how much is the shipping to ireland

    how much is the shipping to ireland

    By devin Aug 24, 2012

    Thank you for your inquiry.
    For shipping fee, as it depends on the distance and also the weight
    1、Please kindly select your desired product and quantity and add them to your shopping cart
    2、Scroll down your page. look for “Estimate Shipping Costs”On the Ship to: drop-down menu, choose the corresponding country of delivery
    Then you can see the estimate shipping cost for the items in your shopping cart and also the shipping method available there.
    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    By Smile Aug 24, 2012 Was this answer helpful? (0) (0)

  • I have not received this package, I talked to the mailman and he says he didn't have a box delievery

    What can I do? I feel they haven't been delivered yet. My mail never comes at 9:45 as stated by the lady I talked to from ups She said they where delivered on July 20th at 9:45 a.m.. Please help

    By shirley cook Jul 31, 2012

    It is our policy to send an email to our customers when their payment is confirmed. And we will also send an email to notify our customers once their package is shipped.
    If you did not receive these emails, please double-check the email address listed on your account. You may also need to check your email’s spam filter to ensure our emails were not misfiled as spam or junk mail.
    Aside from these steps, please log in to “My Orders,” click on your order number and find the “Check order progress” link. Please use the form provided to explain your situation and submit a Customer Service Request. A Customer Service representative will respond to you within 1 working day. We appreciate your business and thank you for your patience.

    By Smile Jul 31, 2012 Was this answer helpful? (1) (0)

  • About Shipping to Australia

    Hi, I live in Australia and was wondering if this can be shipped to me. I have in the past trying to buy a laser from eBay but got taken by customs.

    Thanks, Ken

    By Ken Wilkinson Jul 04, 2012

    Dear Ken,
    For custom policy, suggest you contact your local custom house for details.
    Thank you for shopping with us:)

    By Smile Jul 04, 2012 Was this answer helpful? (1) (0)

  • hoe lang duurt het tot hij bij mij is(de laser)

    en hoe ver schijn de laser ongeveer

    By loukman Jun 05, 2014

    Processing Time: 24 hours
    Shipping Time (super saver): 10-20 business days
    The laser can go as far as 1000 meters.
    Hope you enjoy shopping here with us.

    By Dale Jun 05, 2014 Was this answer helpful? (1) (0)

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