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  • I have a samsung galaxy note 5 will this item work with my phone

    will this item be able to work with my phone seeing its a Samsung galaxy note 5

    By christy Jul 08, 2016

    Reply(1)

    Please input your reply.

    Thank you for contacting us. Yes it is compatible with that model.

    By Michael Jul 08, 2016 Was this answer helpful? (0) (0)

  • What is the real size?

    In the Specifications it says: Dimensionscm 21 x 11 x 2 , but I don't believe that is right, it can't be so long/wide, is it?

    By jiwe Mar 20, 2015

    Reply(1)

    Please input your reply.

    Sorry, we need to contact with our supplier about this issue. We will get back to you as soon as possible. Please kindly understand it. Please feel free to ask if you have further questions.

    By Bo Mar 21, 2015 Was this answer helpful? (0) (0)

  • Can this charge Apple devices like the iPhone 5s or iPad Air?

    Is it compatible? I was wondering if the USB was the correct amps because Apple needs a specific kind

    By Gus Jan 19, 2015

    Reply(1)

    Please input your reply.

    Yes, it can be used to charge the iPhone 5S and iPad Air.
    But the capacity of this power bank is only 5000mAh so it can't charge the iPad into full power.
    Please feel free if you have further questions.

    By Bo Jan 19, 2015 Was this answer helpful? (0) (0)

  • Can you charge the power bank with a cable instead of solar charge?

    From the pictures shown I can see there is the USB port to charge your device, a button and lights to show how much battery is left in the power bank, but what is the other port for?

    By John Jan 08, 2015

    Reply(1)

    Please input your reply.

    Yes, it can be powered by a cable instead of solar charge.
    Hope you enjoy shopping here with us.

    By Bo Jan 09, 2015 Was this answer helpful? (0) (0)

  • Does this device come WITH the cables & adaptors illustrated in Photo #4 ?

    I see that an earlier reviewer remarked that the required USB to Mini USB cable was NOT included but that may have been somewhat historical and the supplier may since have discovered the wisdom of including ALL required peripherals.

    By Nick Nov 27, 2014

    Reply(1)

    Please input your reply.

    Here is the content in the packing list.
    http://miniimg5.rightinthebox.com/images/v/201207/vvmtxv1342521491677.jpg
    Hope you enjoy shopping here with us:

    By Haley Nov 27, 2014 Was this answer helpful? (0) (0)

  • How long to solar charge

    How long to solar charge with the sun?

    By Jo Weiss Sep 02, 2014

    Reply(1)

    Please input your reply.

    It needs 6-8 hours to charge with the sun. Please feel free to ask if you have further questions.

    By Lucy Sep 02, 2014 Was this answer helpful? (0) (0)

  • How can i charge this device in the sun? does it have to be on or off?

    i was wondering if the external battery had to be on or off when charging in the sun.

    By Ryan Aug 23, 2014

    Reply(1)

    Please input your reply.

    You don't have to turn it on/off. It will charge automatically when you put it under sunshine.
    Thank you for shopping with us.

    By Bo Aug 24, 2014 Was this answer helpful? (0) (0)

  • about how may times will it charge my droid maxx

    about how may times will it charge my droid maxx

    By charges Jul 13, 2014

    Reply(1)

    Please input your reply.

    It can charge a cell phone1440mah about 2.5 times.
    Please feel free to ask if you have further questions.

    By Bo Jul 13, 2014 Was this answer helpful? (0) (0)

  • What is the button on the bottom for?

    there is this little white button on the bottom of the battery, what is it for?

    By Nick Apr 17, 2014

    Reply(1)

    Please input your reply.

    Press the white button, the lights on the right hand will turn on to show you how much charge is left.
    Hope you enjoy shopping here with us.

    By Dale Apr 17, 2014 Was this answer helpful? (0) (0)

  • Item warranty period

    Warranty period & how you will solve the problem if occurs...Am i have to ship it at your address or you will give Door step service ?

    By Raj Mar 23, 2014

    Reply(1)

    Please input your reply.

    Please refer to our return policy at this link:
    http://www.miniinthebox.com/index.php?main_page=return_policy
    If there is any quality problem, you could contact our customer service to ask for help:
    http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
    Thank you for shopping with us.

    By Dale Mar 23, 2014 Was this answer helpful? (0) (0)

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