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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • will you have black color

    will you have black color of this watch?

    By ilia Apr 19, 2013

    This item is only available in the shown color. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)

    By Dale Apr 21, 2013 Was this answer helpful? (1) (2)

  • I want to know what is the Manufacturer country?

    I want to know what is the Manufacturer country? This watch made in?

    By beso Dec 26, 2012

    Thanks for your question.
    The items are made in china. Hope you enjoy shopping here:)

    By Kishi Dec 26, 2012 Was this answer helpful? (1) (1)

  • Colours of wathes

    Hello. My question is about colours of watches. Can we change watch colour or you have only silver ones? On given pictures we can see other colours too.

    By Jure Oct 14, 2012

    Thanks for your question.
    The band color of this watch is silver, which is just as the picture.
    Hope you enjoy shopping here.

    By Smile Oct 16, 2012 Was this answer helpful? (0) (1)

  • Chain resizing

    Is it possible the resize the chain myself? For I have a very small wrist.

    By Lau Oct 11, 2012

    Thanks for your question.
    Yes, you can adjust the length of the band.
    Hope you enjoy shopping here.

    By Smile Oct 11, 2012 Was this answer helpful? (0) (1)

  • I have ordered this product and it was safely delivered.Please tell me how to fix the digital time?

    I would like to ask how to fix the digital alarm and the days.

    By Malith Wijetung Sep 09, 2012

    Dear Customer,
    Thanks for shopping with us. Pls kindly follow these steps to reach our technical department:
    1.Please click my orders after you log in your account with us. And click the order number or view details you need to help with.
    2. Then at the order details page, you will find a link in red, saying "ask about customs duties" with a yellow "?" mark just above a green bar.
    3. Please click on the link and fill in the message box with your concerns in detail about your order there.
    4. After you finish writing, please click the Next button below and then confirm and submit your ticket.
    You will get a ticket ID later for you to track in My Tickets in your account. Our customer service will and must look into your case and reply you within 1 working day.
    Please let me know when you finish it and give me the ticket ID. so i can help to check and ensure you will get reply.
    Hope you get ur problem fixed very soon:)

    By Smile Sep 11, 2012 Was this answer helpful? (1) (0)

  • Mean by "there is some processing"/

    Dear, thank you very much for your last response. But i need to clarify further, weather is this a working one ? and if there is some processing to be done, what sort of processing has to be ?

    Thank you

    By Udara Madushan Sep 04, 2012

    Thanks for you question. This is a working one. The processing time means that we need some time to deal with the order, such as doing the package and so on. Hope you enjoy shopping here. :)

    By Smile Sep 05, 2012 Was this answer helpful? (0) (0)

  • Will you ship this item to SL ?

    I like to buy this item, please i need to clarify following issues,,

    1. Will you ship to Sri Lanka ?
    2. How long will it takes to ship here ?
    3. Is this working one ?
    4. Will you provide some warrenty ?
    5. What about the diameter size ? What do you mean by that.?
    6. What is the manufactired country ?

    Thank you, I'm waiting for you reply.
    Bye

    By Udara Sep 02, 2012

    Thank you for your inquiry.
    We can ship to Sri Lanka
    That depends on the items you chose
    There should be processing and shipping time description at the detail page for every
    It has a warranty of 30 days
    Case Diameter Approx (cm): 4.3
    Case Thickness Approx (cm): 1.6
    Band Length Approx (cm): 24.15
    Band Width Approx (cm): 1.7

    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    By Smile Sep 04, 2012 Was this answer helpful? (0) (0)

  • Can I get thE ( WH1009)in a rose color like in the product pictures?

    i AM BUYING THE SILVER WATCH BECAUSE THE
    ROSE ONE WOULD NOT GO INTO MY CART.GARY

    By Gary Sep 01, 2012

    This watch only comes in silver. Hope you enjoy shopping here! :)

    By Smile Sep 05, 2012 Was this answer helpful? (0) (0)

  • Is this is perfectly working one ? Will you ship to SL ? and more questions i need to clarify...

    I like to buy this item. Will you ship this to Sri lanka ? How much cost for it ? And how long will it takes ? Where is the manufactured country of this item ?

    It these pictures are real ones of the watch ?

    Is this is water proof ?

    Is it an quartz or battery or dual operation ?

    Is this watch has warrenty ?

    Please reply me soon, Then i can decide weather will this match with my requirement...
    Thank you

    By Udara Madushan Sep 01, 2012

    Thank you for your inquiry. Glad to tell you that this item will be sent to Sri Lanka. And the shipping cost is for free with 10-20 working days! The manufacture is based in China, we guarantee 7 days replacement and one month maintenance for this watch.
    This watch is water proof and it is an Quartz, no need for battery.
    Hope you enjoy your shopping here!

    By Smile Sep 06, 2012 Was this answer helpful? (0) (0)

  • Acquisterei (non solo questo orologio) solo tramite bonifico bancario. E' possibile? Quali sono le m

    Acquisterei solo tramite bonifico bancario. E' possibile? Quali sono le modalità?

    By Gaetano VALERIO Sep 22, 2012

    Gentile cliente,
    Grazie per aver visitato il nostro sito.
    Si, noi accettiamo il pagamenteo tramite bonifico bancario.Potresti vedere altre modalità di pagamento seguendo il link sotto
    http://www.lightinthebox.com/it/index.php?main_page=knowledgebase&chapter=1079&id=1692
    Buon acquisto!
    Saluti!

    By Simona Sep 23, 2012 Was this answer helpful? (0) (0)

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