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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • order haven't recieved yet

    I order this item and 2 other things on June 30,2012 you deducted money from paypall
    but i haven't recieved goods yet .
    1206300901221671 Tracking no. LTJS9903486033
    may be you send my old address

    18866 122B Ave. Pitt Meadows B.C. Canada V3Y1S4
    Email:masaru2004@shaw.ca Thanks

    By Victor Omaye Jul 29, 2012

    Thanks for contacting us. I'm sorry for any inconvenience. For order tracking, you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    By Smile Jul 29, 2012 Was this answer helpful? (0) (0)

  • I did not received my order. and I does have any telephone number to reach you

    could you let me no when I will received my order. and by what shipping company. please call me at 917-488-5854. I paid for my order and i will like to no what is going on with my order that I did not received as of today.

    By angela worthen Jul 28, 2012

    We apologize for any confusion. It is our policy to send an email to our customers when their payment is confirmed. And we will also send an email to notify our customers once their package is shipped. For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    By Smile Jul 30, 2012 Was this answer helpful? (1) (1)

  • i order my item july 3 they was shipped on the 5 how long do it take to get here

    also wanted to track it but i dont know how

    By yvette Jul 12, 2012

    Dear Yvette,
    If your order is shipped by free super saver shipping, the order will reach you in 10-20 business days. If your order is shipped by expedited shipping, it will reach you in 3-5 business days.Hope you enjoy our product : )

    By Smile Jul 12, 2012 Was this answer helpful? (0) (0)

  • Shipping question

    If there are 2 items with this: "Will be shipped in 24 hrs" If I put them in cart, these 2 items will be delivered in 24 hrs or how much, because it says after the: "Payment" Will be delivered in 10-20 business days. So which one is real ?

    By AlibiSimoni Mar 30, 2012

    Dear AlibiSimoni,
    The products marked with "ship in 24 hours" means the product will be get ready to ship in 24 hours.
    And the shipping time of the products last 10~20 business days.
    If you still have questions on the shipping ,please refer to the following link:
    http://www.miniinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=6&id=1233

    By Smile Mar 31, 2012 Was this answer helpful? (1) (0)

  • kan ik met een overschrijving betalen

    ik zou een tasje willen kopen voor mijn i pad

    By crabbe jeannine Oct 12, 2012

    "Beste klant,

    Bedankt voor het winkelen bij Miniinthebox.

    Het spijt ons te horen dat het betalen voor uw bestelling niet gelukt is. Wij willen u erop wijzen dat wij drie betaalmethoden bij Miniinthebox aanbieden: PayPal, Credit Card en Realtimebank(iDEAL/Sofort).

    Bij Miniinthebox ondersteunen wij geen geldoverboeking, wel bij Lighinthebox. Wij vragen hiervoor uw begrip.

    Met vriendelijke groet,

    By Marianne Oct 16, 2012 Was this answer helpful? (0) (1)

  • quanto verrebbe a costare la spedizione?

    se io prendo solo questo prodotto

    By debora Sep 17, 2012

    Gentile cliente,
    Grazie per la tua visita al nostro sito.
    La spedizione di questo modello di prodotto è gratuita, non è a tuo carico.
    Buon acquisto!
    Saluti!

    By Simona Sep 17, 2012 Was this answer helpful? (2) (0)

  • я не могу оплатить товар ни одним из приведенных способов оплаты. что мне делать?

    я не могу оплатить товар ни одним из приведенных способов оплаты. что мне делать?

    By валя Aug 20, 2012

    Уважаемый покупатель,
    Добрый день!
    Благодарим Вас за внимание на LightInTheBox.com.
    Способы оплаты:

    • Кредитные или дебетовые карты
    • Яндекс.Деньги
    • WebMoney
    • PayPal
    • Western Union
    • Банковский перевод
    Прочитайте текст на ссылке , пожалуйста http://www.lightinthebox.com/ru/knowledge-base/c1162/a2747.html
    С уважением,

    By Елена Aug 23, 2012 Was this answer helpful? (2) (1)

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