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Customer Q&A

  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • how can i pay if i buy and where are you sending items from also can i get it before xmas

    i have order waiting to be paid for , but dont know how and would i get it before xmas

    By johnson Dec 18, 2013

    This watch is shipped out from China. After processing, delivery will take another 10-20 business days. Sorry it won't arrive before Christmas. Here are the payment methods that we offer:
    http://www.miniinthebox.com/knowledge-base/c1172/a2135.html
    Thank you for shopping with us:)

    By Dale Dec 18, 2013 Was this answer helpful? (0) (0)

  • how can i get coupon for this product?

    the product is ok the way i see it, but i can buy it online. please how can i get coupon for this product? thi where i have issue with, thank you.

    By Eniola Mar 11, 2013

    If you need any help concerning the payment procedure, please contact us via live chat (on the upper right corner of web page). Our sales people will give you professional help. Thank you for shopping with us:)

    By Dale Mar 11, 2013 Was this answer helpful? (0) (4)

  • button

    wich button is functional? Because the mine didn't work. The big red button didn't work

    By Bram Feb 27, 2013

    Thank you for your inquiry.
    No, the red button is only for the decoration
    Hope enjoy your shopping with us.

    By Alison Feb 27, 2013 Was this answer helpful? (0) (1)

  • Are small dials for decoration only? When you will have black, red one?

    Are small dials for decoration only? When you will have black, red one?

    By Vyyyyyy Feb 24, 2013

    Thank you for your inquiry.
    The small dials work well too but sorry for the inconvenience. We only have the white one in stock now
    Hope enjoy your shopping with us.

    By Alison Feb 24, 2013 Was this answer helpful? (0) (1)

  • Colors

    In the pictures there are three clocks (black, red, blue and black-white-black-red), but there are only two colors in the order box. How do I choose the model you want, the blue.

    By portodur Feb 20, 2013

    Thank you for your inquiry.
    So sorry for the inconvenience.
    We only have these two color in stock now
    Hope enjoy your shopping with us.

    By Alison Feb 20, 2013 Was this answer helpful? (0) (2)

  • small dials

    are the small dials for decoration or are they functional

    By papa1310 Jan 10, 2013

    Thank you for your inquiry.
    It is functional
    Hope enjoy your shopping with Lightinthebox.

    By Alison Jan 10, 2013 Was this answer helpful? (0) (0)

  • Tempo de entrega?

    Oi , vocês tem para pronta entrega ou tem que esperar vir da China?Quanto tempo demora?

    By Roberto Feb 15, 2015

    Desculpe mas nós não aceitamos pagamento na entrega e em dinheiro.

    Por favor termine a escolha no menu drop-down. Assim que completar sua compra, o tempo de processamento e de envio será exibido logo acima do botão "adicionr ao carrinho". Esperamos que goste de comprar conosco.

    By Vivien Feb 15, 2015 Was this answer helpful? (0) (0)

  • É a prova d'água?

    Ola, eu gostaria de saber se o relógio é a prova d'água?

    #

    By Rodrigo TYavare Sep 18, 2014

    No, it is not waterproof. Please feel free to ask if you have further questions.

    By Lucy Sep 19, 2014 Was this answer helpful? (2) (0)

  • CUANTO ME CUESTA ESTE RELOJ Reloj Pulsera de Hombre Resistente al Agua Estilo PU Quartz Análogo - Co

    DE QUE PAIS LOS TRAEN ESTE RELOJ .
    Reloj Pulsera de Hombre Resistente al Agua Estilo PU Quartz Análogo - Colores Surtidos
    Y SI EL MODO DE PAGO ES EN EFECTO.

    #

    By MARY SAAVEDRA Jul 22, 2014

    Please add the items to your shopping cart, and click the yellow button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us.

    By Lucy Jul 23, 2014 Was this answer helpful? (0) (0)

  • Как я могу узнать товар будет мне отправлен или нет? Если нет, то как вернуть деньги?

    Я заказал на вашем сайте часы. Оплатил стоимость товара. Адрес почты ввел не правильно и пароль забыл. Создал новую страницу. Как я могу узнать товар будет мне отправлен или нет? Если нет, то как вернуть деньги?

    By Дмитрий Jan 14, 2014

    Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    By Valentine Jan 16, 2014 Was this answer helpful? (0) (0)

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