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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Sizing

    How do you make the band smaller?

    By Pearl levin Aug 02, 2013

    Please take it to a watch store and ask them to take off some pieces for you from the band.
    Thank you for shopping with us:)

    By Dale Aug 04, 2013 Was this answer helpful? (1) (1)

  • Am gonna orDer about 8 to 9 watches to inDia.... Is that possible to reach my place

    without any Damages? AnD am new to this site so we Dont know about proper Delivery of your proDuct, How many Days it will take to reach my place? please let me know about your shipping.... pl reply me as soon as possible.

    By Rineesha Feb 17, 2013

    Thank you for your inquiry.
    Yes ,we can ship to indina
    and we will use the professional person to deliver to your items
    Expedited shipping :3-5 business days Standard shipping :6-8business days Super Saver :10-20 buiness days
    Hope enjoy your shopping with us.

    By Alison Feb 18, 2013 Was this answer helpful? (0) (1)

  • is this waterproof?

    i would like to know if this is waterproof so i dont have to worry about wearing this while washing my hands

    By ian Feb 04, 2013

    Thank you for your inquiry.
    No,it is not waterproof
    Hope enjoy your shopping with Lightinthebox.

    By Alison Feb 05, 2013 Was this answer helpful? (0) (1)

  • How do I set time and date on this watch ?

    I want to know hot to adjust the time and date on this watch ?

    It's a good item, but no instructions manual...

    By Francisco Jan 18, 2013

    Thank you for your inquiry.
    There is a set button at the side of the watch, you can use that button to set up time. And also there will be detail manual sent to you if you order this watch.
    Hope you enjoy your shopping with Lightinthebox.
    Best Regards!

    By Phoebe Jan 18, 2013 Was this answer helpful? (0) (3)

  • If I place 2 orders for this watch will I get this in the next 5 days? I,m your regular customer

    I want these watches for my son and daughters birthday on 6th January.
    Please let me know if you can ship these ASAP.
    Thank you.

    By Imran Jan 06, 2013

    Thank you for your inquiry. Sorry to tell that if you buy 2 of the watches, it will take about 10-20 working days to arrive. Hope you enjoy your shopping here:)

    By Jennifer Jan 06, 2013 Was this answer helpful? (0) (0)

  • Time - feature

    Can this watch be changed to show 12hr setting instead of 24hr setting?

    By Shan Aug 09, 2012

    Yes, this watch supports 12hr setting. Hope you enjoy your shopping here!

    By Smile Aug 09, 2012 Was this answer helpful? (0) (1)

  • Strap size

    I noticed a couple of people asked about making the strap bigger or smaller, this is very easy, simply push out two of the pins on the straight part of the strap with a sharp object, just enough to pull out all the way with pliers or even your fingers, remove a link and join together again, to make bigger as I did, you will need two watches, one was for the skinny wrist of my grandson, and the big one for me so this worked out well with the links.

    By david Aug 07, 2012

    Please know that we will take your constructive feedback seriously. Thank you for taking the time to contact us and share your thoughts. Hope you enjoy your shopping here!

    By Smile Aug 07, 2012 Was this answer helpful? (1) (0)

  • Sizing question for Block Brick watch

    I want to buy it for my 7 year old nephew. Will this be too big for him? Do you have a child's size. He's an average 7 year old in terms of size.

    By Amy Aug 06, 2012

    Please kindly find the information below:
    Case Diameter Approx (cm): 4.2 x 3.0
    Case Thickness Approx (cm): 1.8
    Band Length Approx (cm): 25
    Band Width Approx (cm): 3
    If that doesn't fit well, then please kindly click http://www.miniinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=children+watch
    Hope you enjoy your shopping here!

    By Smile Aug 07, 2012 Was this answer helpful? (0) (0)

  • Hi ,How do you make the strap smaller please ?

    Could someone help me please.
    I have just received my Brick watch and would like to make the strap smaller .

    By budgiereid Aug 06, 2012

    So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links “Missing or wrong product” on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    By Smile Aug 06, 2012 Was this answer helpful? (0) (0)

  • when my order will arrive?

    My orden has been shiped in the 13.01.2012 but still did not arrive to me. Do I have to do something or just wait.?
    Thank you Emanuele Bianchi
    eblayout@gmail.com

    By emnuele bianchi Feb 14, 2012

    Dear emnuele bianchi,
    We sincerely apologize for the problems you've encountered with our product, and would like to help make things right.For a quick and convenient update as to the progress of your order, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within 1 working day. We appreciate your business and thank you for contacting us.

    By Smile Feb 15, 2012 Was this answer helpful? (0) (0)

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