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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Charging Helicopter

    Helicopter can be charged through remote only. Charging time as advised is 40 minutes.
    If I will charge the batteries and then charge the helicopter with batteries, battery power will be reduced.
    Is there any separate charger for helicopter?

    By Zia Khan May 28, 2013

    Reply(1)

    Please input your reply.

    Please kindly note that this helicopter doesn't have a charger. It can only be charged by the remote controller. Thank you for shopping with us:)

    By Dale May 28, 2013 Was this answer helpful? (0) (0)

  • Does any of the replacement blades you sell fit this one? I might have hit a corner =P

    Great fun, and quite easy to handle ;D would very much recommend it to any beginner !

    By J.E. May 11, 2013

    Reply(1)

    Please input your reply.

    Sorry that we don't have the replacement blades for this helicopter now. Thank you for shopping with us:)

    By Dale May 12, 2013 Was this answer helpful? (0) (0)

  • Will this be shipped as a gift? Or do we have to pay taxes on it?

    For Belgium you have to pay taxes when the total cost is above 22.00 €. (those taxes are approx the same as the price for the item, so it doubble in price!!)
    You don't have to pay these costs when it's shipped as gift.

    By Huygh D Apr 04, 2013

    Reply(1)

    Please input your reply.

    The price of this item is €13.15 and it is free shipping. If your local policy is price more than €22.00 should pay for tax, then this item is less than €13.15.

    Marking the package as gift can't ensure you not being charged for the tax. If you still want your order as gift, please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    By Dale Apr 04, 2013 Was this answer helpful? (1) (0)

  • can we direct this helicopter to any direction?

    can we direct this helicopter to any direction? is it user friendly?

    By osanda Feb 05, 2013

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    Yes, you can and it is very user firendly
    Hope enjoy your shopping with Lightinthebox.

    By Alison Feb 05, 2013 Was this answer helpful? (0) (0)

  • Can two of these be used at the same time?

    Can two of these be used at the same time? Will the remote controls interfere with each other?

    By Liz Dec 05, 2012

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    You can use two of them at the same time, and they will not interfere each other.
    Hope you enjoy shopping here:)

    By Nancy Dec 05, 2012 Was this answer helpful? (0) (0)

  • the box of the prodoct is the same likr the others

    if i buy the present next week it will arrve for christmas pls

    By lorenza abela Nov 24, 2012

    Reply(1)

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    If your order is more than $50, you can choose expedited shipping method (with 3-5 working days) for the order. Then the order can arrive before Christmas. Hope you enjoy shopping here! :)

    By Brenda Nov 25, 2012 Was this answer helpful? (0) (0)

  • Is it controlled by iphone?

    is this item controlled by an iOS device or does it have its own controller? thanks for the answer

    By Matteo Nov 18, 2012

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    For more support you can click the button of live chat at the right top corner to chat with our online operators
    Hope enjoy your shopping with Lightinthebox.

    By Smile Nov 20, 2012 Was this answer helpful? (0) (0)

  • bateria

    existe peças para substituição, como bateria que dura mais tempo

    By josafa May 18, 2014

    Reply(1)

    Please input your reply.

    It is powered by AA batteries. You could buy higher quality ones for replacement.
    Thank you for shopping with us.

    By Dale May 18, 2014 Was this answer helpful? (0) (0)

  • tengo una duda yo soy de la provincia de chincha /ica/peru

    como seria el envio llega hasta mi localidad o hasta que parte de peru llega ???? y en que tiempo llegaria???

    By jusseth valerio Mar 28, 2014

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  • Meus 2 helicópteros não estão carregando.

    Funcionaram bem com a carga que veio no aparelho , mas descarregou conectei conforme mostruário deixei os minutos pedidos mas não obtive resultado não acende a luz verde ao conectálos e nem após os minutos de recarga. Troquei as pilhas do controle por pilhas novas .Tem alguma solução ou é defeito? Já que é os dois aparelhos que estão assim.

    By Elienai Nov 05, 2013

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