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  • does this product come wth blackberry adaptor ?

    before i order id like to know if this product will charge a blackberry phone

    By pete donaldson Oct 20, 2012

    Thanks for contacting us. This product will charge a blackberry phone. Hope you enjoy shopping here.

    By Smile Oct 23, 2012 Was this answer helpful? (1) (0)

  • input plug

    Are inpit plug and voltage in european norms (220v) ?
    Thanks

    By gerbus Aug 20, 2012

    Thank you for your inquiry. This item can be used universal. It is charged by solar power.
    Input Voltage (V): 5.5. Output Voltage (V): 5.6.
    Hope you enjoy your shopping here.

    By Smile Aug 21, 2012 Was this answer helpful? (0) (0)

  • I can't charge my phones.

    Hello.

    I recieved the solar power charger correctly. First I charged it at home with the 220V plug. After being completely full I tried to charge my Nokia phone. It didn't work, and with other two nokia phones and a camera, neither. I used different plugs, so it's not a problem about the plugs.

    I set the output voltage to 4.5V, and tried with different voltages, but nothing worked. The batteries of the phones are 3.7V. Could this be the reason why I cannot charge them? What should I do?

    Thank you very much.

    By Joan Laso Miret Oct 24, 2011

    Dear Joan Laso Miret,
    Thanks for taking time to notify us of your complaint. We genuinely apologize for the problem you’ve encountered with the product and will be glad to assist you. So that we may address this matter quickly and conveniently, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    By Smile Oct 25, 2011 Was this answer helpful? (2) (1)

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