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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Open the back?

    I need to change the battery and can not open the back. Is it a pop off back? I have tried with various tools but unable to open the back.

    By MikeC Mar 01, 2015

    We don't sell the suitable tools to open the back. You can take it to a professional store to get the battery replaced.
    Please feel free to ask if you have further questions.

    By Vivien Mar 01, 2015 Was this answer helpful? (0) (0)

  • Instruction Manual

    It seems that there are many customers which have bought the LED touch screen watch needs the instruction manual to set the correct time!!!
    Why do you not add this instruction manual to your info1rmation page on internet for the touch screen watch?

    By Bjorn Nilssen Aug 28, 2013

    Thanks for your suggestion. Here is a user manual for your reference:
    https://www.lightinthebox.com/download/56c30593-bdf8-4cdd-af88
    Hope you enjoy shopping here with us:)

    By Dale Aug 28, 2013 Was this answer helpful? (1) (6)

  • This watch how water-proof? destroys a drop of water??

    This watch how water-proof? destroys a drop of water??

    By suzan Dec 01, 2012

    Thanks for your inquiry. This watch is not waterproof. Hope you enjoy your shopping here:)

    By Amy Dec 01, 2012 Was this answer helpful? (0) (1)

  • Animations

    Hi,

    Can anybody answer this : when you touch the screen, does the watch show a nice animation first before showing the hour ?

    tnx

    By Guy Oct 26, 2012

    Thanks for contacting us. When you touch the screen, the watch will not show a nice animation first before showing the hour. Hope you enjoy shopping here.

    By Smile Oct 28, 2012 Was this answer helpful? (0) (0)

  • Instruction manual

    I see that many of the comments have an issue about not recieving an instruction manual. I would like to buy one of the Touch Screen watches but will I recieve the manual along with the watch. Also can the watch band be changed for an expanderble one if I so choose at a local jewelers shop? If I pay for shipping how much will the all up price be.
    If the answers to my questions are to my satisfaction, I will be buying more as presents during the comming year.

    Please email me your reply.

    Regards

    Moongalba

    By Moongalba Oct 24, 2012

    Thanks for your inquiry. Yes, we will ship the manual along with the watch. As for shipping cost, it varies based on weight of the order as well as shipping distance. Please kindly select your desired product and quantity in shopping cart, then scroll down your shopping cart page. Please choose the shipping country, and you will find the "Estimate Shipping Costs" silver bar at the Bottom of the shopping cart page.,just at the above the "you have recently reviewed " logo. Thanks for coming to our website and hope you can enjoy your shopping here.


    By Smile Oct 24, 2012 Was this answer helpful? (2) (0)

  • I didn't receive any manual with the order, no side buttons, I don't know how to set it. Help.

    I receive the watch without any instructions, no side buttons, I don't know how to set it.

    By Alin Oct 16, 2012

    Thanks for shopping with us. To better address ur concern, pls kindly follow my steps to reach our customer service department to get ur manual soon:
    1.Please click my account after you log in your account with us. And click the order number or view details you need to help withccount and click your order number please.
    2.Then at the order details page, you will find a link in red, saying "ask about customs duties" with a yellow "?" mark just above the green bar.
    3. Please click on the link and fill in the message box with your concerns in detail about your order there.
    4. After you finish writing, please click the Next button below and then confirm and submit your ticket.
    When they reply your ticket, you will be sent an email to inform you checking the reply in your account. Please check your email box then.
    Hope you get ur manual soon.

    By Smile Oct 16, 2012 Was this answer helpful? (0) (4)

  • how do you set the right time pleas

    can you pleas help me with the instructions for this watch

    By graham lyth Oct 09, 2012

    We will send you the manual with the package , and you can set up time following the instructions. Thanks for shopping with us!

    By Smile Oct 09, 2012 Was this answer helpful? (2) (5)

  • a question

    how i can set hour and minutes to my watch???????????????????

    By temeteron00 Oct 03, 2012

    Thank you for your inquiry.
    There are set buttons at side of the watch, and there will be detail manual sent to you with the package if your order this watch
    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    By Smile Oct 05, 2012 Was this answer helpful? (0) (3)

  • can any one tell how to set a time

    I can't set a time on the watch can any one tell how to set a time .

    By xzee Aug 23, 2012

    We are sorry for the trouble caued.By submitting a ticket, please log in to "My Orders", click on your order number to come to the order's "details" page,you see "Ask about customs duties" in blue above the order status line, Please click it . Just click it to submit a request explaining your needs.

    By Smile Aug 23, 2012 Was this answer helpful? (0) (4)

  • how do i set the time

    watch looks good but came with no instructions ?

    By james mackinnon Aug 20, 2012

    Thanks for asking, the instructions manual will send to you will the item if you buy it

    By Smile Aug 20, 2012 Was this answer helpful? (0) (7)

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