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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • I am new to led strips !

    1- Is this a complete kit ready to be used?
    2-Is the controler waterproof? remote too?
    3- is there white colour?
    4-how can i cut it in which length minimum, and how to reconnect the peice i just cut?

    thanks Miniinthebox

    By Ahmed Jul 10, 2014

    Yes, it is a complete kit ready to be used.
    It is waterproof and has remote controller.
    No, there's no white color.
    This item can not be cut.
    Please feel free to ask if you have further questions.

    By Bo Jul 10, 2014 Was this answer helpful? (0) (2)

  • Will you or can you provide a US cord plug or adapter?

    I live in the USA and the part of the cord with the plug is not US standard. Will you or can you provide a US cord plug or adapter?

    By Rob May 31, 2014

    The plug will come as shown on this picture:
    http://miniimg3.rightinthebox.com/images/v/201211/lqjjnt1354086877777.jpg
    If it is not compatible with US socket, you'll have to prepare a plug adapter separately.
    Thank you for shopping with us.

    By Dale Jun 01, 2014 Was this answer helpful? (0) (0)

  • Does the kit have everything I need to get started in Europe?

    If I buy this kit does it come with a European plug? Will I need to buy any other plugs / convertors / adapters etc before I can get this to work or is everything included in the box?

    Thanks

    By All in one? Dec 30, 2013

    You'll have to prepare a plug adapter in order use it in Europe.
    Thank you for shopping with us:)

    By Dale Dec 30, 2013 Was this answer helpful? (0) (0)

  • since its waterproof can i submerge it in my fish tank?

    since its waterproof can i submerge it in my fish tank?

    By james Dec 17, 2013

    This light is not suitable for using under water. Thanks for your inquiry.

    By Dale Dec 17, 2013 Was this answer helpful? (0) (0)

  • if i buy 3 sets of 5 metre led strip lights could i connect them to one 12v power supply?

    if i buy 3 sets of 5 metre led strip lights could i connect them to one 12v power supply?

    By steve Nov 05, 2013

    Each one works on AC 100-240V. Technically, you can connect 3 of them together. But the power supply needs to be triple of its normal working power supply. Hope you enjoy shopping here with us:)

    By Dale Nov 05, 2013 Was this answer helpful? (1) (0)

  • if i need 15 meter light, do i need to buy three set or i can buy three strip and one remote and tra

    do i need separate remote and transformer for 15 meter long strip?
    can i buy 15 meter strip and one transformer and remote control separately?

    By Bansi Shah Oct 09, 2013

    If you need 15 meters, please order in quantity of 3. You can control three of them by one remote if you connect them together. But we only sell one light and one controller as a set. Hope you enjoy shopping here with us:)

    By Dale Oct 09, 2013 Was this answer helpful? (0) (0)

  • How much is the frequency?? is it 60 or ...??

    How much is the frequency?? is it 60 or ...??

    By ahmad Sep 25, 2013

    The power supply frequency is 50-60MHZ. Thank you for shopping with us:)

    By Dale Sep 25, 2013 Was this answer helpful? (0) (0)

  • Can I change the color? or it has just one color??

    Can I change the color? or it has just one color??

    By ahmad Sep 25, 2013

    You can control the color by remote. Hope you enjoy shopping here with us:)

    By Dale Sep 25, 2013 Was this answer helpful? (1) (0)

  • Can you control LED strip with a computer or with arduino (uno)?

    Can you control LED strip with a computer or with arduino (uno)?
    Is there a way to control LED strip with a computer?

    By Andraz Sep 11, 2013

    It can only be controlled by the remote. Thank you for shopping with us:)

    By Dale Sep 11, 2013 Was this answer helpful? (0) (0)

  • Can I use 1 remote controller for 3 strips together?

    I will connect 3 strips of 5 meters each together. That would be 15 meters. Can I use 1 remote controller for this 3 strips together or do I need one controller for each?

    By Falaa Jun 29, 2013

    Yes, if you connect three lights together, you can use one remote to control them.
    Thank you for shopping with us:)

    By Dale Jun 30, 2013 Was this answer helpful? (1) (1)

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