The product is just what I needed.
As i need to cover the airpumphose below the sand. And it fits fantastic (see picture) to the airtune. I made a picture outside of the aquarium to show you that it fits great.
I am giving it one star as it shows clearly it comes in a 5 pack, but they just send me only 2, as I requested two units. So somebody can't calculate that 2units x5 units a pack equals 10.
I contacted MITB, but no response for now.
Still, knowing him I am sure they will react in the correct way. Until then just one star. When I get my other 8 units i will push the stars up.
I got a mail form MITB with different solutions. One of them was sending me the missing 8 units. So whoch I ofcourse selecyed. They said they was a confusing in the warehouse, which is logical as the title says 5 pieces but they are all packed individual. So the amount you buy is 1 unit (of 5 pieces). They should make packages of 5 units or devide the price with 5, so you have the price of 1 piece.
Anyway,l it is resolved, they will send me the missing pieces and eveyrybody is happy.
So my 1 star will go to 5 stars now.
Thx to the after sale department for resolving this problem.
If anybody asks me why I buy at MITB, well this is one of the good reasons, they solve your problems always with the idea "customer is always eight" . i love it!!!
Werkt zoals het moet. Zeker en vast goed met de prijs. Had niet andrs verwachtWerkt goed! Alleen oppassen, de stopcontact is Amerikaans, dus best een adapter aanschaffenHelaas hadden we maar 1 zuignap ontvangen... Na tonnen mails en klachten, dan toch 5 napjes ontvangen. Hoe konden ze nu deze fout maken..? Nuja, wordt een gewoonte met MITB en toch blijven we kopen, omdat het zoooooo cheap is