We purchased 4 of this stylus pen for use with the ipad 2; we needed a fine point for the program.
We purchased 4 of this stylus pen for use with 4 of our ipad 2. The medical program we use has small icons to touch and grab to move over to patient's chart. The stylus pen we have is too big for this. However the pens we purchased from you with the fine tip will not work on the ipad 2. We have tried everything to get them to work but they will not. The other end, the large rubber end will work but much too big for our needs. We already have something smaller than the large end of this stylus. When I ordered these stylus pens it stated that the fine point would work with the ipad 2, I feel that this is false advertisement. I would like to return for credit....since we are unable to use them.
AvKathy N. Clark
31 / 07 / 2012
So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.