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MiniInTheBox.com ships worldwide to nearly every country across the globe.

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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • order haven't recieved yet

    I order this item and 2 other things on June 30,2012 you deducted money from paypall
    but i haven't recieved goods yet .
    1206300901221671 Tracking no. LTJS9903486033
    may be you send my old address

    18866 122B Ave. Pitt Meadows B.C. Canada V3Y1S4
    Email:masaru2004@shaw.ca Thanks

    by Victor Omaye Aug 15, 2016

    Reply(1)

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    Thanks for contacting us. I'm sorry for any inconvenience. For order tracking, you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    by Smile Jul 29, 2012 Was this answer helpful? (0) (0)

  • I did not received my order. and I does have any telephone number to reach you

    could you let me no when I will received my order. and by what shipping company. please call me at 917-488-5854. I paid for my order and i will like to no what is going on with my order that I did not received as of today.

    by angela worthen Aug 15, 2016

    Reply(1)

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    We apologize for any confusion. It is our policy to send an email to our customers when their payment is confirmed. And we will also send an email to notify our customers once their package is shipped. For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    by Smile Jul 30, 2012 Was this answer helpful? (0) (0)

  • i order my item july 3 they was shipped on the 5 how long do it take to get here

    also wanted to track it but i dont know how

    by yvette Aug 15, 2016

    Reply(1)

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    Dear Yvette,
    If your order is shipped by free super saver shipping, the order will reach you in 10-20 business days. If your order is shipped by expedited shipping, it will reach you in 3-5 business days.Hope you enjoy our product :

    by Smile Jul 12, 2012 Was this answer helpful? (0) (0)

  • Shipping question

    If there are 2 items with this: "Will be shipped in 24 hrs" If I put them in cart, these 2 items will be delivered in 24 hrs or how much, because it says after the: "Payment" Will be delivered in 10-20 business days. So which one is real ?

    by AlibiSimoni Aug 15, 2016

    Reply(1)

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    Dear AlibiSimoni,
    The products marked with "ship in 24 hours" means the product will be get ready to ship in 24 hours.
    And the shipping time of the products last 10~20 business days.
    If you still have questions on the shipping ,please refer to the following link:
    http://www.miniinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=6&id=1233

    by Smile Mar 31, 2012 Was this answer helpful? (0) (0)

  • Ma si può pagare anche con postepay? se si come si fa? a me non prende il pin della postepay

    Ho cercato di pagare con la postepay ma non ci riesco

    by Giulia Aug 15, 2016

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    Siamo spiacenti, non si accettano pagamenti in contanti alla consegna.
    Offriamo 2 metodi di pagamento. Sul seguente link trovi tutti i dettagli:
    http://www.miniinthebox.com/knowledge-base/c1172/a2135.html
    Grazie per aver fatto shopping con noi.

    by Fiona Sep 01, 2015 Was this answer helpful? (0) (0)

  • verzending is bij mijn bestelling bij alle gekozen producten binnen 24 uur of 3-5 werkdagen

    volgens jullie productomschrijving.
    Toch is volgens de verwerkingsstatus de geschatte verzenddatum wordt pas 2 weken later?
    wat een slechte service.

    by kimvhh Aug 15, 2016

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  • Каким образом я получу свой заказ?

    Мне придёт квитанция или домой доставят?

    by Елизавета Aug 15, 2016

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  • почему , когда я нажимаю под своим заказом на ссылку " отследить заказ" мне выдает ошибку?

    почему , когда я нажимаю под своим заказом на ссылку " отследить заказ" мне выдает ошибку? и что делать в таком случае?

    by Наталия Aug 15, 2016

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  • Os produtos não chegou e já faz mais de um mês que fiz a compra queria saber quando vai chegar ?

    Fiz uma compra mês passado e ainda não recebi os produtos que comprei estou aguardando gostaria de uma prévia.

    by Jefferson Aug 15, 2016

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  • Хотелось узнать когда придет заказ

    Заказ был отправлен был 05.10.2013 и до сих пор нет

    by Елена Aug 15, 2016

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